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Shipping Policy

US Generic Store takes quick and safe delivery of the products on its main priority. It ensures that people who placed their order should get their products on time. US Generic Store holds a record of accomplishment of dispatching 90-95% of confirmed orders within 24 hours of the order placement.

Within 24 hours of order placement, the products are dispatched towards the desired located of delivery. However, only on holidays or Sunday, the product should be shipped on the forthcoming business day. Once the products are dispatched, the customer's support system notifies you the actual time to deliver the products at your place via an email or SMS. In case you do not get your products on time, you are free to contact our customer care executives to identify the reason for such delay in the delivery of your product.

US Generic Store offers two shipment methods are regular and express shipment method. We utilize regular shipment method to deliver products that are not urgently required by the customers. For regular shipment method, we usually charge 25 $ against each consignment delivery and it takes 6 to 7 working days to deliver the products to the desired location. We generally utilize express shipping method to deliver product needed in an emergency. For express shipment method, we usually charge 100 $ against each consignment delivery and it takes 2 to 3 working days to deliver the products to the desired location.

Each consignment ordered on our website includes a unique monitoring number that is provided by our shipment division just to have a track on your order. You can track your order with aid of unique monitoring number or from our customer care support system or via "Track Your Order" option accessible on the website.