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Return Policy

If something is not right, US Generic Store is happy to process a return and refund of the products. We look ahead towards you that you may feel satisfied with any medicine you buy from our online pharmacy, but if you are not entirely pleased with products, you may return or exchange the product in its original condition within 2 days from the date of delivery. All refund or return applications will be cautiously considered and given at the judgment of company management. Please read our return & refund guidelines then follow the instructions.

Return policy:



The return policy entertains the return of products only after delivery if the products delivered to you are inferior or damaged, not as described or expired. In order to return the products, you should file a substitution request on the website within 2 days from the date of delivery. Along with filing the return of your products, you have to send a snap picture of the faulty, damaged or expired product via e-mail. As soon, we get your return application, we reship the same product after verifying your return request.

Refund policy:



We are not going to cancel your order once you had placed your order. With the exception of cases where you made the whole payment to purchase a product, but your desired product is out of stock, we will enthusiastically cancel your order and repay your whole payment. You can get your money back in your bank account within 7 working days once we get the bank account details from your side. We will also give your money back if there is an inventory mismatch from our side.